Entries Tagged as 'Business'

Apple and the Missing PowerBook Successor

Comments   0   Date Arrow  September 13, 2008 at 2:15am   User  by Carlos

“I missed you too” - on Flickr by süńdāyx

I’m disappointed with Apple. I’ve been using their machines since I was four years old and have been buying them personally for the past seven. It has been my preferred platform of choice and I’ve never been unhappy with the hardware choices available to me until now. [...]

Tagged   Apple · Business · Technology · TrendsComments  Add Your Comment

Customer Support Failure: Microsoft Xbox (Part 1)

Comments   0   Date Arrow  August 22, 2008 at 12:12am   User  by Carlos

Last week I wrote about a better than expected experience with a company, and now it’s time to take it in a different direction. I’ve mentioned the issue I’ve been having with my Xbox 360 a couple of times on Twitter, but I’ll detail the story thus far here.
About five weeks ago, my Xbox 360 [...]

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About that new 19-hour battery from Dell…

Comments   0   Date Arrow  August 14, 2008 at 1:39pm   User  by Carlos

Dell made quite a bit of news when they announced the latest update to their line of Latitude business notebooks. The new E-Series models are indeed quite stylish and pack a great feature set and, remarkably for Dell, clean industrial designs. But the biggest talking point that people have latched onto about these notebooks is [...]

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Customer Service Success: Backcountry.com

Comments   0   Date Arrow  August 14, 2008 at 1:53am   User  by Carlos

It’s rare that I’m ever extraordinarily pleased with customer service, but this afternoon, I was. While there are a few online stores that I frequent and am quite satisfied with such as Amazon (Prime!), Newegg and Apple; very few actually surprise me like Backcountry.com did. As usual with almost everything I ever order, I missed [...]

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The problem with Windows software developers.

Comments   0   Date Arrow  August 7, 2008 at 3:48am   User  by Carlos

The independent and smaller software developers for the Mac platform are the best in the business - they’re committed to the operating system and identify with the experience that the end-user has come to expect. On the Windows side of the aisle, this isn’t the case. Windows developers, as a community, seem horribly fragmented and [...]

Tagged   Apple · Applications · Business · Microsoft · TrendsComments  Add Your Comment

Where Activision fails, Harmonix succeeds.

Comments   0   Date Arrow  May 10, 2008 at 1:30am   User  by Carlos

In 2006, Activision acquired game peripheral manufacturer RedOctane and as a result, the rights to the ‘Guitar Hero’ game series. Whether or not this would be a productive move was to be seen. A few months later, Harmonix, the game developer of ‘Guitar Hero’, was acquired by MTV Networks. Neversoft took over development for ‘Guitar [...]

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